Role Overview
As a Waitstaff member at Fabbrica Pasta Bar, you'll be the face of the venue, providing exceptional customer service with a smile and making sure each guest feels welcome. You’ll work closely with the kitchen and front-of-house team to deliver delicious meals and unforgettable experiences. This role is perfect for someone who’s enthusiastic, enjoys working in a fast-paced environment, and has a love for good food and drink.
Key Responsibilities:
- Guest Service: Provide friendly, professional, and attentive service to all guests, ensuring they have an exceptional dining experience from start to finish.
- Menu Knowledge: Be knowledgeable about the menu, including pasta dishes, wine pairings, and specials, and be able to confidently guide guests through their choices.
- Order Taking & Service: Accurately take food and drink orders and deliver them promptly while ensuring the quality and presentation of each dish.
- Communication: Maintain clear and positive communication with the kitchen, bar staff, and other team members to ensure smooth service.
- Atmosphere & Cleanliness: Help maintain a clean, welcoming, and vibrant environment. Set up and clear tables, assist with restocking, and ensure the restaurant is always tidy and presentable.
- Teamwork: Work as part of a supportive team, assisting colleagues with tasks and ensuring a positive work environment.
Key Requirements:
- Previous experience in a similar wait-staff.
- Ability to work 30-40 hours per week - or split between 2 people, based on availability.
- A passion for food, wine, and providing exceptional customer service.
- Positive attitude, strong communication skills, and a friendly, outgoing personality.
- Ability to multitask and stay organised during busy periods.
- A love for working in a lively, dynamic, and fun environment.
- Knowledge of Italian cuisine and wine is a bonus, but not required – we’ll teach you everything you need to know!
Why Join Us?
- Competitive hourly rate, with tips and potential for growth.
- Fun, vibrant, and energetic work environment with a great team.
- Employee discounts at all Fabbrica venues – enjoy the best pasta in town!
- Opportunity to grow within the Fabbrica group, with career development and training opportunities.
- Work in a place where passion for food and good vibes come together!
Ready to join the Fabbrica family? Apply today! We can’t wait to meet you!